If you simply deleted the Productive App, by long-pressing and deleting it from your home screen, your calls will still be routed through Productive. Not to worry...
To properly remove the Productive forwarding, follow these two simple steps.
STEP 1) Navigate to your phone's native "CONTACTS" screen and search "Deactivation”. (You’ll see "Productive Deactivation" as a contact). Open it and follow the steps.
STEP 2) Go to the Settings app -> Phone -> Silence Unknown Callers -> and Disable (Turn Off)
Your calls will now route regularly through your carrier.
If you are still experiencing issues after having completed the above steps, please e-mail us at [email protected]